Get customer by email is a WordPress ability from LatePoint — usable via Easy MCP AI, which connects Claude, ChatGPT, and any AI assistant to your site.
Install Free Plugin →Get customer by email
Read-onlyLooks up a customer record by their email address.
Requires the LatePoint plugin on WordPress 6.9+ (the WordPress Abilities API is only available from 6.9 onward). All abilities also require the site's 'latepoint_abilities_api' master toggle to be enabled; write abilities additionally require the 'latepoint_abilities_api_edit' setting, and destructive abilities additionally require the 'latepoint_abilities_api_delete' setting. Each ability further requires the current user to hold the matching LatePoint capability (e.g. 'booking__view', 'customer__edit'), and some abilities also verify the user is allowed to act on that specific record.
What it does
This ability searches for a customer whose email address exactly matches the supplied (sanitized) email and, if a match is found, verifies the current user is allowed to view that record before returning its full serialized profile. If no customer matches the email, it returns a not_found error.
See it in action
You ask your AI assistant
"Find the customer with email jane@example.com."
Inputs
| Name | Type | Required | Description |
|---|---|---|---|
| string | Yes | Customer email address. |
Returns
Returns the matching customer's serialized profile (id, name, email, phone, notes, linked WP user id, status, and timestamps); returns a not_found error if no customer with that email exists.
Permission
The current user must have LatePoint's 'customer__view' capability, and the site's 'latepoint_abilities_api' Abilities API setting must be enabled. It also verifies the current user is allowed to view this specific record.
More LatePoint abilities
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Create a new off/blocked period so an agent, or the whole business, stops accepting bookings for a date range.
Approve booking
Approve a pending booking in one step.
Cancel booking
Cancel a booking while keeping its record intact.
Change booking status
Set a booking to any valid status — approved, pending, cancelled, no_show, or completed.
Change invoice status
Update the payment status of an existing invoice, such as marking it paid or partially paid.
Change order status
Change the status of an order to open, cancelled, or completed.