Get service agents is a WordPress ability from LatePoint — usable via Easy MCP AI, which connects Claude, ChatGPT, and any AI assistant to your site.
Install Free Plugin →Get service agents
Read-onlyLists the agents (staff members) assigned to a specific service.
Requires the LatePoint plugin on WordPress 6.9+ (the WordPress Abilities API is only available from 6.9 onward). All abilities also require the site's 'latepoint_abilities_api' master toggle to be enabled; write abilities additionally require the 'latepoint_abilities_api_edit' setting, and destructive abilities additionally require the 'latepoint_abilities_api_delete' setting. Each ability further requires the current user to hold the matching LatePoint capability (e.g. 'booking__view', 'customer__edit'), and some abilities also verify the user is allowed to act on that specific record.
What it does
This ability looks up which agents are linked to a given service through LatePoint's agent-service assignment table and returns each agent's profile — name, contact info, status, bio, and linked WordPress user ID. You identify the service by its ID; if the service doesn't exist, a not-found error is returned instead of an empty list.
See it in action
You ask your AI assistant
"Which agents are assigned to the 'Haircut' service?"
Inputs
| Name | Type | Required | Description |
|---|---|---|---|
| service_id | integer | Yes | Service ID. |
Returns
Returns an object with an `agents` array, each entry containing the agent's id, first name, last name, full name, email, phone, status, bio, WordPress user id, and created/updated timestamps; returns an error if the service isn't found.
Permission
The current user must have LatePoint's 'service__view' capability, and the site's 'latepoint_abilities_api' Abilities API setting must be enabled.
More LatePoint abilities
Add off period
Create a new off/blocked period so an agent, or the whole business, stops accepting bookings for a date range.
Approve booking
Approve a pending booking in one step.
Cancel booking
Cancel a booking while keeping its record intact.
Change booking status
Set a booking to any valid status — approved, pending, cancelled, no_show, or completed.
Change invoice status
Update the payment status of an existing invoice, such as marking it paid or partially paid.
Change order status
Change the status of an order to open, cancelled, or completed.